Airport Express Delhi

The Delhi Airport Metro Express or the Orange Line popularly known as the Airport Express Line of Delhi Metro is a metro line of Delhi. It runs for a distance of 22.7 kilometers from New Delhi Metro Station to Dwarka Sector 21 linking the international airport of Delhi. The Airport Express Line is managed by Delhi Airport Metro Express Pvt Limited or DAMEL and was made operational on February 23, 2011.

Airport Express Line Delhi


Construction of Airport Express

The Airport Express line opened on February 23, 2011. Due to certain technical problems services of the line were suspended on 8 July, 2012 and the line again reopened on 23 January, 2013. It is planned to be expanded beyond Dwarka Sector 21 to IFFCO Chowk in Gurgaon. 

Interchanges are available at IGI Airport Station for IGI Airport, at Dwarka Sector 21 station for Blue Line and at New Delhi Station for Yellow Line and New Delhi Railway Station. Out of the 22.7 km length of the metro line 15.7 km is underground and 7 km from is elevated from Buddha Jayanti Park to Mahipalpur.

Stations of Airport Express

There are six stations of Airport Express Line. The stations are:
  • New Delhi
  • Dhaula Kuan
  • Delhi Aerocity
  • Shivaji Stadium
  • Airport
  • Dwarka Sector 21
Dhaula Kuan, Shivaji Stadium and New Delhi stations have City Airport Terminal (CAT) facilities. Check-in facilities, ticket counters and baggage check-in facilities are also available.

Airport Express Line Fare

The fare for commuting in Airport Express Line is Rs 150 from New Delhi station to IGI Airport and Rs 100 from New Delhi to Dwarka Sector 21. Passes are also available for 10 and 60 trips that cost Rs 600 and Rs 1200 respectively. Passes can be used for Dwarka-21 to Shivaji Stadium Station or New Delhi station to IGI Airport. Other such passes are available for different destination combinations. Stored value cards offer are also available which gives 5% discount on all the trips.


Ticketing in Airport Express

Tickets for the Airport Express could be purchased from the Ticket counters. Tokens or smart cards are issued at ticket counters. Passes are also reloaded here. For purchase/reloading of tokens/passes you can opt for Token Issuing Machines (TIM). These are automatic ticket vending machines.


Airport Express Line Timings

The train services operate from 5:15 am to 11:30 pm with a frequency of 15-minutes. The first train departs at 5:30 AM from New Delhi Station and at 5:15 AM from Dwarka Sec 21. The last train leaves at 11:30 PM from New Delhi Station and at 11:15 PM from Dwarka Sec 21.


Security in Airport Express


The security of the Airport Express Line is handled by Central Industrial Security Force. Airport Express line is fitted with state-of-the-art gadgets like explosive detectors, under vehicle scanners, large x-ray baggage scanners, quick reaction teams and dog squads to ensure full security of commuters. CCTV cameras are installed in the stations.

Facilities at Airport Express

Airport Express Line

The Delhi Airport express is one of the most important transportation systems in Delhi. The Airport express brings a lot of comfort to the passengers. The Airport Metro Express line cuts the travel time of passengers and provides them world class experience. The line provides connectivity from important places as New Delhi railway station and Dhaula Kuan, providing convenience to passengers bound for IGI Airport.
 
Passengers can enjoy the luxury of lifts, AC coaches, and escalators, modern automatic fare collection system, porter services and baggage trolleys. Public conveniences and wheel chair facilities are also available at the station. The stations are disabled friendly. The elevators are specially designed for the convenience of physically challenged people and are capable of carrying stretchers. Help call points are also located at various points of stations for any emergency calls. For the visually impaired persons the elevator buttons have Braille letters. Luggage racks and proper sitting arrangement is maintained in each coach.

Free luggage trolleys are available for passengers at the entry gates and platforms at all the stations. Porters are also available to assist in carrying baggage on the trolleys. Per porter Rs 50 is charged. The service can be availed at platforms or at the entry gates.

All the 6 stations along the Express Route are WIFI enabled. WiFi services at all stations along the route have been introduced by the Airport Express line on 13 January 2012.

In case you have lost something you can register your complaints at the customer care counters at all the stations. Customer service representative will record your complain and help you. You can also complain online. Lost and Found form is available. You can submit your complain there.

Check in Facility

Passengers can check in just like they do at the airport. Passengers can get their boarding pass at the city check-in counter and check-in the luggage. The checked-in baggage is transferred to IGI Airport, Terminal 3, through a secured Baggage Handling System. Passengers flying with Air India, Jet Airways and Kingfisher Airlines using T3 terminal as base of operations can check in at the New Delhi Metro Station. Check in can be done anytime before 6 hours to 2 and half hours before departure time. Passengers who fly for international flights also started checking in as the facility started from 22 February 2012.

Contact Details of Airport Express

For any information or query or suggestion contact at:
Email Id: customercare@delhiairportexpress.com
Phone: 91-11 30802080.

Postal Address:

Manager
Customer care

Delhi Airport Metro Express Pvt. Ltd.
D-21, Corporate Park, Sector-21, Dwarka New Delhi – 110075
(Near Dwarka Sec - 8 Metro Station)

Click here to read about Airports in Delhi and Delhi Metro

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