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Delhi Jal Board

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Delhi Jal Board earlier known as Public Water Works Department came into existence after an act was passed in 1998 by Delhi Legislative Assembly by merging Delhi Water Supply and Sewage Disposal Undertaking. The main responsibility of Delhi Jal Board is to make arrangement of proper water supply by proper producing and distributing water collected from river Yamuna, Bhakhra Storage, Upper Ganga Canal the the groundwater.

The sewage is collected for treatment and disposal by Delhi Jal Board.  The increasing population and urbanization challenges the board for the proper supply to the residents due to decrease in ground water level. To meet the challenge of decline in ground water level the board is now adopting the rain water harvesting scheme.

Delhi Jal Board supplies pure and wholesome filtered water to the capital which has grown phenomenally to the present population of more than 167 lakh. It has ensured average availability of 50 gallons per capita per day of filtered water through an efficient network of water treatment plants, booster pumping stations and about 9000 kilometres of water mains & distribution system.

Important Services provided by Delhi Jal Board:


Find below the links of all important services offered by the DJB.

1. With effect from 25th September, 2012, DJB has launches a new portal called Revenue Management system.

Click here to go to the portal. On the right hand side of the page, click on " Register" and fill up your 10 digit KNO number and personal mobile phone number to get yourself registered. A separate account is created for each different consumer.


Services you can avail through this portal-

  • Pay water bills online by Internet payment options, debit card and credit card payment options.
  • Apply for a new water connection.
  • View and print your latest bills.
  • Receive a copy of your bills and receipts in your personal email id.
  • Get mobile alerts for water bills.

2.  There are 33 bill collection centers and 91 Jeevan centers which accept bills.

For location and contact number of Jeevan centers- Click Here

3. To apply for a new water connection and disconnect from the existing connection one should properly go through the prescribed guidelines and procedure.

To view these guidelines and download application form for a new water connection, Click Here.

To download application form for disconnection of an existing water connection, Click Here.

4. Complaints via SMS

For making complaints via SMS, type DJB (space) Complaint Code Number and send it to 53030.

 Nature of Complaint
Complaint Code Number
 Water not available
DJB (space) W
 Water tank required
 DJB (space) T
 Water Contamination
 DJB (space) C
 Water Leakage
 DJB (space) L
 Sewer Blockage
 DJB (space) B
 Missing Manhole Cover
 DJB (space) M
 Rain Water Problem
 DJB (space) R
 Meter Problem
 DJB (space) MT
 Billing Problem
 DJB (space) BL
 Other Problems
 DJB (space) GP


5. Helpline Numbers:

To know about the meter quality and for issues related to meter replacement, consumer can give a call on following numbers -
  • 1916 (Toll free)
  • 011 23527679
  • 011 23538495

6. To apply for a Bio gas connection and for all other related information- Click Here.


7. To apply for a Sewer connection and for all other information- Click Here.


 Important Contact Numbers :


  • Ms. Debashree Mukhrjee, Chief Executive Officer
    Office: 011 23544795, 23511658 ; Fax: 23516182 ; Res.: 23813797

  • Sh.Sanjay Gupta, Secretary to CEO
    Office:011 23520141 ; 27212171

  • Dr. Bipin Behari, Secretary
    Office: 23516148 ; Fax: 23558940 ; Res.: 011 24109900

  • Smt. Sanjam Chima, Consultant(PR)
    Office: 011 23516261 ; Fax : 23516261, Res.: 9650290717

  • Dr. Bipin Behari, Nodel Officer, RTI Cell
    Office: 011 23620509

  • Sh. Virender Kumar, P.A. to Consultant (PR)
    Office: 011 23516261 ; Res.: 9650291497

  • Sh. S.L. Meena, Director (Safety & Disaster Management Department)
    Office: 011 23519047 ; 9650291629

  • Sh. H.K. Chawla, Joint.Director (Safety & Disaster Management Department)
    Office: 011 23519049 ; 9650149393

  • Sh. Kripal Singh, Joint.Director (Safety & Disaster Management Department)
    Office: 011 23519049 ; 9650969900

  • For relevant contact numbers of region wise Water Emergency Officers- Click Here.


Delhi Jal Board Offices :


WEST DELHI -

 Paschim Vihar
Twin Over Head Tank,
Jwala Heri Morh,
Paschim Vihar,  New Delhi
Ph: 25274679, 25275259
 Punjabi Bagh
Road No. 41, Near Church,
West Punjabi Bagh,
New Delhi
Ph: 25221181
 Shivaji Enclave Rajouri Garden
Near Shivaji College,
Raja Garden, New Delhi
Ph: 25193140, 25174140
 Janakpuri
D-Block, Near Desu Colony,
New Delhi
Ph: 28525659














SOUTH DELHI -

 Greater Kailash-I
Joseph Tito Marg,
Greater Kailash,
New Delhi-110048
Ph: 29234746
 
Giri Nagar

(Sub Water Emergency under Jal Sadan)
Giri Nagar near G.B.Pant, Polytechnic, Main Road,
New Delhi-110079
Ph: 26473720
 
Jal Sadan

Near Shiv Mandir,
Lajpat Nagar, New Delhi
Ph: 29819035, 29814106
 
Najafgarh Oht

Over Head Tank, Near Power House, Sai Baba Mandir, New Delhi
Ph: 25321298

 Rk Puram
Sector-7, Tamil, Sangam Marg, Near Vigyan Sadan, New Delhi
Ph: 26100644, 26193218
 Sarita Vihar
Sarita Vihar, Delhi
Ph: 29941824, 29941825
 
Vasant Kunj

Sangam Marg, New Delhi
 Ph: 26137216, 26132161
 Qutab Pump House
Near Qutab Minar,
New Delhi
Ph : 26642884,26642493,26642495



EAST DELHI -


  Mandawali
Ugr & Bps,
Mandawali, Delhi
Ph: 22727812
 
 Jagriti Sps
Vikas Marg.,
Opposite Arunodya Public School,
Head Post Office,Delhi
Ph: 22374834



NORTH DELHI - 


Chandrawal
Near Chandrawal,
Water Works No.2, Delhi.
Ph: 23814338
Idgha
Near Gole Chakkar Masjid,
Delhi
Ph: 23537397
Rajinder Nagar OHT
Over Head Tank,
Old Rajinder Nagar, New Delhi
Ph: 25711129, 25812901
Yamuna Vihar
Near Ambedkar College,
G.T. Road, Delhi
Ph: 22812683
Ashok Vihar Oht
Over Head Tank, Ashok Vihar, New Delhi. Ph: 27304656
Holambi
Village Holambi Kalan,
Metro Vihar,
Delhi
Ph : 27700789,27700474   
Shastri Nagar
Gulabi Bagh Booster, Pumping Station, Main Road Mata Mandir, Delhi.
Ph: 23650040
Mangol Puri OHT
Over Head Tank, L-Block, Mangol Puri, Delhi
Ph: 27924132
   
Kewal Park Filling Station
Main Road Point,
 Azadpur Delhi
Ph: 27677877




CENTRAL DELHI -


 I.P.Pumpingstation
Near Railway Line, Ring Road Nallah, New Delhi
Ph: 23370299, 23370388
 Loni Road
L.I.G. Flats,
East of Loni Road, Delhi
Ph: 22814651
 Central Control Room
Varunalaya Phase-II,
Karol Bagh New Delhi
Ph: 23527679, 23538495, 1916
 



For more information on the areas covered under these DJB offices and their respective contact numbers - Click Here.


Source: Delhi Jal Board

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